Festive cheer at Shelter may usually be in short supply.
But this week was different. A Christmas lunch laid on by the Radisson hotel ensured spirits were high.
It was a boost for the homeless, at a time when thoughts of family and friends are never far away.
Chef at the Radisson, Nicholas Robins said: "We're all trying to do our bit you know. We know the economy's not great.. some people are less fortunate than others. We're happy to be here and support in whatever way we can."
And support is what Shelter always needs. They need more than a million pounds a year to make ends meet.
And the economic climate means they are consistently stretched. But they are determined to make Christmas special, for those who need their help.
Shelter Director, John Hodge said: "Christmas is traditionally a time for family and friends to get together, and if you're homeless and you're living here without an address that can be a difficult circumstance to overcome, when everyone else who does have an address or who isn't homeless is celebrating with their family and friends and so we try to make it a special occasion here too. And this, for us, kicks off Christmas."